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Contact with us

We’re here to help! Our customer support team is available from 10:00 AM to 6:00 PM (IST), Monday to Saturday.

Chat with us on WhatsApp +91 9783772387

Email us info@talonbrown.com

Instagram @talonbrownn

Address - Ward No 9, SH 7B, Yadav Shuttering Store, 20 SDS, Lalgarh Jattan, Sri Ganganagar, Rajasthan, 335037

Return and refund policy

Return and Refund Policy

Thank you for shopping at TALON BROWN

We offer refund and/or exchange within the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund or exchange of any kind.

Eligibility for Refunds and Exchanges

Items must be new, unused, and in their original condition, with all original tags and packaging intact.
Exchanges or returns will not be accepted if the brand tag or plastic seal has been removed.
Any issues related to quality or quantity must be reported within 24 hours of delivery for prompt assistance.
Refunds and exchanges will only be processed for the original products as ordered.
Only regular priced items may be refunded, sale items cannot be refunded.
A reverse pickup will be attempted twice. If both attempts fail, the customer will be responsible for sending the item back to our return address.
Reverse pickup is subject to service availability in your area.
If the item was marked as a gift when purchased and shipped directly to you, you will receive store credit for the value of your return.

Exchanges

Exchanges are allowed for the same product as in the order.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an return request in and describe issue. Return option showing in your orders after purchasing.

Conditions
- Products damaged due to customer error are not eligible for refunds/exchanges.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error are not eligible for refunds/exchanges.
Once your return is received and inspected, we will send you an confirmation to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your store credit or original method of payment, within 4 - 8 working days.

Late or missing refunds
- If you have not received a refund yet, first check your bank account again. Then contact your bank , it may take some time before your refund is officially posted.
- If you have done all of this and you still have not received your refund yet, please contact us at ( info@talonbrown.com )
Shipping
- After raising a return request wait delivery agent for pick up your return item.
- free shipping only for exchange your item.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- Shipping costs are non-refundable! If you receive a refund, the cost of return shipping ₹90 INR will be deducted from your refund.

Shipping policy

Shipping Policy

Pre-paid Orders

We will ship your prepaid order within 48 hours and you will get a tracking link over Email
Free shipping on pre-paid orders
Delivery within 7-8 working business days.
Cost of shipping ( ₹90 INR) will be deducted from the refund amount.

COD Orders

We will ship your COD order within 1-2 working days and you will get a tracking link over Email
Shipping cost ₹90 INR is added in COD orders only (Non-Refundable) and it will be calculated at the checkout.
Cost of shipping ( ₹90 INR) will be deducted from the refund amount apart of shipping charges paid at the time of order.

Privacy policy

Privacy Policy

Last Updated: September 3, 2025

At SIKRO CLOTHING (“Talon Brown,” “we,” or “us”), your privacy is important. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.talonbrown.com purchase products, or otherwise share your sensitive personal information.

By using our website or services, you agree to this Privacy Policy. Please read it carefully. Our business evolves, and so may this policy, as well as our website and Terms & Conditions. We may notify you via email of significant updates, but we recommend checking this page periodically.

This Privacy Policy applies to all users, regardless of location, and any dispute over privacy is governed by this Policy and our Terms & Conditions.

1. Information We Collect

We collect personal data only to provide and improve our services. This includes:

Account information: Usernames, passwords, login credentials
Contact details: Name, address, email, phone number
Order information: Billing, shipping, and transaction details
Usage data: IP address, browser type, device information, website interactions
Optional information: Any additional data you provide voluntarily

Important: We do not store payment information; payments are securely processed by trusted third-party gateways like Razorpay,etc.

2. How We Use Your Information

We use your data to:

Process and deliver your orders
Communicate order updates, offers, and promotions (with your consent)
Improve our website, products, and services
Comply with legal obligations and resolve disputes
Enhance your shopping experience

3. Legal Basis for Processing (GDPR Compliance)

Where applicable, we process personal data based on:

Contractual necessity: To fulfill your orders and services
Consent: When you agree to receive marketing communications
Legitimate interests: To improve our services and website
Legal obligations: To comply with laws and regulations

4. Sharing Your Information

We respect your privacy and never sell or rent your personal data. We only share information with trusted partners:

Payment processors to handle transactions securely
Shipping and fulfillment providers to deliver your orders
Technical service providers for website maintenance and security

All partners are contractually obligated to protect your data and may only use it for the requested services. We never share personal information for marketing without explicit consent.

5. Cookies and Tracking

We use cookies and similar technologies to:

Enhance browsing experience
Analyze website traffic and usage
Personalize content and offers

You can manage or disable cookies through your browser.

6. Your Rights (GDPR / CCPA / Indian Law)

Depending on your location, you may have the following rights:

Access your personal data
Correct or update your data
Request deletion (“right to be forgotten”)
Withdraw consent for marketing communications
Opt out of data selling/sharing where applicable

To exercise these rights, contact us at info@talonbrown.com.

7. Data Retention

We retain your personal data only as long as necessary to:

Fulfill your orders
Comply with legal obligations
Resolve disputes and enforce agreements

After that, your information is securely deleted or anonymized.

8. International Transfers

Your data may be stored or processed outside your country. In such cases, we ensure appropriate safeguards to protect your personal information.

9. Children’s Privacy

Our website is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy. Any changes will appear here with an updated “Last Updated” date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: info@talonbrown.com
By Mail: SIKRO CLOTHING, Talon Brown Brand, Ward No 9, 20 SDS, Lalgarh Jattan, Sri Ganganagar, Rajasthan, 335037

Terms of Service

Terms of Service

Last Updated: September 3, 2025

Welcome to Talon Brown, a brand of SIKRO CLOTHING. By accessing or using our website www.talonbrown.com and purchasing products from us, you agree to comply with these Terms of Service (“Terms”). Please read them carefully.

If you do not agree to these Terms, please do not use our website or services.

1. Use of Website

By using this website, you confirm that you are at least 18 years old (or the legal age in your jurisdiction) and capable of entering into binding contracts.

You agree to:

Provide accurate, complete, and current information when creating an account or placing orders.
Use the website for lawful purposes only and not engage in any fraudulent, harmful, or prohibited activities.
Not attempt to interfere with the website’s security, data, or operation.

2. Orders and Payment

All orders are subject to acceptance by Talon Brown. We reserve the right to refuse or cancel orders at our discretion.
Payments are securely processed through trusted third-party payment gateways (like Razorpay). We do not store your payment information.
Prices, product availability, and shipping charges may change without prior notice.

3. Shipping, Returns & Refunds

Our shipping, return, and refund policies are described in our Return & Refund Policy. By placing an order, you agree to abide by those policies.
Please review the Return & Refund Policy before making a purchase.

4. Privacy

Your use of our website is also governed by our Privacy Policy
By using the website, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of SIKRO CLOTHING / Talon Brown or its licensors.
You may not reproduce, distribute, or use any content without our express written consent.

6. Limitation of Liability

Talon Brown and its affiliates are not liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased.
While we strive for accuracy, we do not guarantee that product descriptions, images, or website content are error-free.

7. Governing Law and Dispute Resolution

These Terms are governed by the laws of India.
Any disputes arising from these Terms or your use of the website will be resolved in the courts located in Sri Ganganagar, Rajasthan, India.

8. Modifications to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of the website constitutes acceptance of the revised Terms.

9. Contact Us

If you have any questions about these Terms, please contact us:

Email: info@talonbrown.com
By Mail: SIKRO CLOTHING, Talon Brown Brand, Ward No 9, 20 SDS, Lalgarh Jattan, Sri Ganganagar, Rajasthan, 335037

© 2026 Talon Brown, by SIKRO CLOTHING

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